Q&A

What is the reservoir made of?

The reservoir is made of high-quality PP material, which can anti-essential oil corrosion. It has passed the durability test through our technology team.

Is the base really made of wooden?

This mermaid base adopts the walnut wood painted technology, which is perfect for home decoration.

How many drops of essential oils should I add to the water?

Please add 15-20 drops of extract pure essential oils 100% from natural ingredients. To avoid damage to this device, NEVER use artificially produced synthetic perfume.

Any maintenance tips for this diffuser?

The diffuser has an ultrasonic atomizer found in the center of water tank. Please clean the atomizer carefully using a cotton swab or a soft clean damp cloth at least once every week. You can clean the unit more often depending on your usage.

What if I can't smell any scents from this machine?

Please refer to the troubleshooting in the user manual. Ensure every setup steps are right. Fragrance results may vary depending on ventilation, temperature, humidity, and the size of the space.